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Help Center

Find answers to your questions

Frequently Asked Questions

How long does account verification take?

Account verification typically takes 1-3 business days. During peak periods, it may take up to 5 business days.

What are the trading fees?

Our trading fees start at 0.1% per trade and decrease based on your 30-day trading volume. VIP users enjoy reduced fees.

Is my cryptocurrency safe on OC Exchange?

Yes, we use industry-leading security measures including cold storage for 95% of funds, multi-signature wallets, and regular security audits.

Can I trade on mobile?

Yes, our platform is fully responsive and works on all devices. We also have dedicated mobile apps for iOS and Android.

What cryptocurrencies can I trade?

We support over 500 cryptocurrencies including Bitcoin, Ethereum, and many altcoins. New coins are added regularly.

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